Refund Policy

Digital products may be non-refundable once a code or voucher has been delivered or revealed, except where required by applicable law or where a product is invalid and the issue is verified. Please contact support promptly with your order reference if a code does not work.

Before ordering

Check the product denomination, platform, region, and issuer restrictions carefully. “GLOBAL” describes intended broad availability; it does not override the issuer’s country, account, or service restrictions.

How to request help

Email info@freeloan.online with your order reference and a description of the issue. Do not send passwords or full payment card details.

Company contact

GiftLoan
25 Engineer Rd, Gibraltar
Phone: +350 200 74921
Email: info@freeloan.online
Founder: Mensah